Support that's included,
not an add-on.
The CHAR Program includes onboarding assistance, training, workflow guidance, and ongoing operational support - without separate fees for any of it.
Support designed for ambulance billing operations.
Every organization that joins the CHAR Program receives the support needed to successfully adopt, operate, and grow with the platform.
Onboarding Assistance
Implementation support, onboarding guidance, and user training are included to help organizations successfully adopt and utilize the platform.
Training
User training is included as part of the CHAR Program. There are no separate fees for training new employees or onboarding additional users.
Workflow Guidance
The CHAR Program was designed by professionals experienced in ambulance billing and revenue cycle management. Best-practice guidance is available to help organizations improve efficiency.
Ongoing Operational Support
The CHAR Program includes ongoing support to assist users with platform-related questions, operational workflows, and system utilization.
New Employee Training
When new staff join your organization, training resources and onboarding assistance are available to bring new users up to speed without additional fees.
Business Continuity Support
Cloud-based infrastructure, routine data backups, remote accessibility, and ongoing support help organizations maintain continuity and operational resilience.
Have a question?
Our team is here to help. Reach out through the contact form to get answers about the CHAR Program, implementation, or anything else you need.
Please do not submit patient information, claim details, medical records, account numbers tied to medical claims, or protected health information through any contact form or inquiry.